Super Soco Shop - F.A.Q.
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F.A.Q.

The products offered on VMOTO SOCO SHOP be purchased on-line at shop.vmotosoco.com following the purchasing process, which will accompany the step by step until the completion of your order, payment and forward to our sales department.

Yes, the prices on our website are always inclusive of VAT.

We suggest Credit Card or Pre-paid Card payment. All financial information required in the sales transaction will be encoded by our banking institution partners, which provide the online payment services. For advance payments, deposit and balance in case of purchase of a vehicle, see the general conditions of sale.

Of course we do, you can always enter a shipping address (your office, your next door neighbors, your friends, etc.), which can be different from the invoicing address (your home address, for example). You will always receive an email or text message informing you on the delivery status. Moreover, you can monitor your shipment online at any time.

We will gladly take care of your clients' gifting for any occasion, not only At Christmas time but throughout the year, even to simply make your meetings special or to tastefully underline a business meeting or a company visit. We can deliver directly to your clients or bulk deliver to your Company. Call us and we will be happy to help you enhance your relationships.

Should you receive some visibly damaged or broken from the New Works Webtech Srl appointed courier, please reject the delivery. We will take care of the recovering of the goods and the issue of a new shipment. Should the shipment include multiple boxes and not all of them be damaged, please reject the faulty box only and sign the delivery slip "with reserve". New Works Webtech Srl will take care of the damaged box and will substitute it for a new one. Any delivery expense for the return of a damaged box and shipment of a new one are entirely covered by New Works Webtech Srl.

customercare.shopvmotosoco@e-tailor.biz Customer Service is always available through e-mail.

A delivery in Italy typically takes two working days upon reception of payment, but it could be delayed due to particular geographic conditions or stock levels. The delivery date will be always communicated and you will always be able to track your shipment.

write us an email at customercare.shopvmotosoco@e-tailor.biz. We will be happy to schedule a meeting in your Showroom or at the New Works Webtech Srl headquarters and discuss the commercial opportunities, present you our innovative business model and the terms of our partnership. New Works Webtech Srl is a premium brand and the development strategy on the market follows very closely. Therefore any cooperation in line with our positioning is very welcome.

If you have any other questions, please, do not hesitate to email us! customercare.shopvmotosoco@e-tailor.biz we be glad to promptly address your concerns.